I had never gotten a spray tan before and had no idea what to do. The lady at the front desk was very helpful in describing what each product was for and their purpose. The tan turned out great!
June 2021
I have a Membership at this St Charles location since it first opened. This is the 2nd time in 2 weeks that I rushed there from work, arrived at 6:43pm & asked to tan for 10 minutes and was told no because they start cleaning at 6:45pm. There was only 1 other customer tanning. What happened to customer service at Tan Co? When I pointed out the sign says "close at 7pm" these young girls started arguing with me. Really??? How long does it take to wipe down a bed for a paying customer! Take care of your customers first & clean when the doors are locked. Common sense!!! As an RN, if I ever disrespected a Patient the way these girls did me, I'd be fired!
July 2020
The facilities are always clean and staff are friendly.
I had never gotten a spray tan before and had no idea what to do. The lady at the front desk was very helpful in describing what each product was for and their purpose. The tan turned out great!
I have a Membership at this St Charles location since it first opened. This is the 2nd time in 2 weeks that I rushed there from work, arrived at 6:43pm & asked to tan for 10 minutes and was told no because they start cleaning at 6:45pm. There was only 1 other customer tanning. What happened to customer service at Tan Co? When I pointed out the sign says "close at 7pm" these young girls started arguing with me. Really??? How long does it take to wipe down a bed for a paying customer! Take care of your customers first & clean when the doors are locked. Common sense!!! As an RN, if I ever disrespected a Patient the way these girls did me, I'd be fired!
The facilities are always clean and staff are friendly.