About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is the go-to choice for reliable and efficient plumbing services in St Charles, MO. Known for their expertise in drain cleaning and sewer maintenance, they can handle any plumbing problem, from clogged toilets and sinks to burst pipes and water damage restoration. The team of experienced technicians provides fast and professional service, often arriving within an hour of the initial call. Customers praise the company's excellent customer service, with representatives who are kind, respectful, and understanding. The technicians themselves are described as knowledgeable, patient, and efficient, taking the time to explain the issues and complete the job effectively. Recent reviews highlight the helpfulness and professionalism of the staff, with Justin coming out quickly to clean a drain and diagnosing and resolving the issue efficiently while being kind, informative, and clean. Aaron also showed up promptly to finish a sink replacement hurdle, providing useful advice for future projects. Customers mention that technicians are friendly and knowledgeable, working diligently to resolve plumbing problems. Although some customers find the prices high—such as a drain snake job costing $340 with a $100 coupon—many appreciate the transparency and the effort the technicians put into their work. The company also offers flat-rate pricing and coupons, making the experience more manageable. Overall, customers highly recommend Roto-Rooter Plumbing & Water Cleanup for their reliable, professional, and prompt services.
Justin came out to clean a drain for us today and did a remarkable job. He was at our house in less than 30 minutes, diagnosed the issue…and quickly resolved the problem. He was kind, informative, patient, effective and clean. We would gladly welcome Justin back any time e for future work.
Aaron showed up to finish a hurdle encountered during a sink replacement and had it ready to go in no time. Very informative and enlightened me on what to look out for with future projects. A+
The technician was knowledgeable and friendly. The only complaint I have is the prices. He was there to snake my drain in the basement. It was 340 .00 and that was with a 100.00 coupon. He was there 40 minutes tops. Thank goodness the technician mentioned the coupon.