Reviews for Demae Tax Services
Write a reviewHours
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 8PM
Saturday: 8AM - 3PM
Sunday: Closed
Ratings
Google: 3.8/5 Facebook: 5/5 Nextdoor: 3 ❤️Demae Tax Services
1475 Fairgrounds Rd #102, St. Charles
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I was referred to David Ewing at Demae for the 2022 tax year and I was looking forward to getting his help straightening out my business and personal taxes. I stressed how important it was to receive guidance as I knew I was doing everything wrong. Dave was very difficult to get a hold of, but once we connected, he gave me a ton of homework to prepare for the process. After providing extensive records, a month or two went by. I finally reached out and he said my taxes would be ready on a certain day. That day came and went with no communication. Second status request was made, and that's when he informed me he'd be handing me off to his "colleague," someone it turns out works at a completely different accounting firm and whom he gave no background info to and who had no idea about my situation. Dave misrepresented what he could do for me, and in the end did zero to guide me or help me straighten out my taxes. Further, he didn't bother sending my extensive paperwork to this "colleague" and when I sent it to her, she was baffled what it was all for and in the end she did the bare minimum to get my taxes ouit of the way a mere 24 hours before the deadline (even though I started the process around Jan or Feb). To say I am disappointed with Demae is an understatement. Stay away from this guy, he does not have your best interest at heart.
People are nice and friendly. The work was good. Not better than doing ourselves. Ours was fairly simple. It still cost us $300 for the service. Pricing wasn't clear. It was higher than I expected for what was done. We still need to submit/send the State part ourselves that was prepared for us. I think for us, it is obviously better to do ourselves. For others, the benefits may be MUCH higher.