I made an appointment on-line almost a month ago and showed up today only to find out the visit was canceled and the Dr wasn't even in the office. Supposedly an Ashley called and left me a voicemail but no one ever called me or left a voicemail. This is very poor business and with all the choices in a town this size, I will be taking my money and business elsewhere.
October 2023
Went in for a contacts lens and eye glass exam. The lady at the front desk that pointed me in the right direction greeted with a smile and was pleasant, the lady who checked me in was professional and pleasant and those are the only positives I have to say about this place. I went in to get a specific brand of contacts, they didn't have them in stock but said they could order them, I asked for my prescription so I could order it else where and they gave me my prescription without the information needed for me to order my contacts online. I have called 5 times now and was only able to speak to someone the 2nd time I called, She advised me that they can't order... read full review
November 2022
I went here for my annual vision exam and a new pair of contacts. It was as obvious from the start of the appointment that I was going ti be uncharged and pressured. I stated from the beginning that I was previously in Acuvue Oasis lenses. I was pleased with that contacts, and stated that I'd warn them the last 10 years and wanted to keep them. After a quick test, determining my eyes got worse, I was quickly given a quote for a daily wear lens. I reminded the nurse and doctor that I wore Acuvue Oasis, but I was told the daily wears were better and would be cheaper on the long run when factoring contact lens solution and upkeep (about $75 a year). At the very end... read full review
I made an appointment on-line almost a month ago and showed up today only to find out the visit was canceled and the Dr wasn't even in the office. Supposedly an Ashley called and left me a voicemail but no one ever called me or left a voicemail. This is very poor business and with all the choices in a town this size, I will be taking my money and business elsewhere.
Went in for a contacts lens and eye glass exam. The lady at the front desk that pointed me in the right direction greeted with a smile and was pleasant, the lady who checked me in was professional and pleasant and those are the only positives I have to say about this place. I went in to get a specific brand of contacts, they didn't have them in stock but said they could order them, I asked for my prescription so I could order it else where and they gave me my prescription without the information needed for me to order my contacts online. I have called 5 times now and was only able to speak to someone the 2nd time I called, She advised me that they can't order... read full review
I went here for my annual vision exam and a new pair of contacts. It was as obvious from the start of the appointment that I was going ti be uncharged and pressured. I stated from the beginning that I was previously in Acuvue Oasis lenses. I was pleased with that contacts, and stated that I'd warn them the last 10 years and wanted to keep them. After a quick test, determining my eyes got worse, I was quickly given a quote for a daily wear lens. I reminded the nurse and doctor that I wore Acuvue Oasis, but I was told the daily wears were better and would be cheaper on the long run when factoring contact lens solution and upkeep (about $75 a year). At the very end... read full review