Not my go to pet store, and this visited reminded me why. It's a small store and the staff here enjoy shooting the breeze with each other more than helping customers. It took me ten minutes to check out even with nobody in line in front of me as the one cashier was nowhere to be found. The prices are higher than you will find at PetSmart as well.
March 2024
My go to place for my pupI had three different groomer and girls were very nice and gentle with my dog.my pup ollie is very nervous and scared dog but she behaves well with groomers here ~I would recommend samantha, kay, rebeccaThose girls rock !!!Honestly i didnt expect this much from petco but this location is exceptional !
January 2024
I was disappointed in my last online ordering experience. My 5 days to pick up an order we’re going to be over before we could pick up the dogfood because of the frigid temperatures, snow, and road conditions. I called and asked if they could keep the order until today and they agreed and said they put a note on it. I received an email saying my order had been cancelled but I thought that was just routine and in error. We went to pick up the order and sure enough it wasn’t there. If we lived in Springfield that wouldn’t be so bad, but we live an hour away.
Not my go to pet store, and this visited reminded me why. It's a small store and the staff here enjoy shooting the breeze with each other more than helping customers. It took me ten minutes to check out even with nobody in line in front of me as the one cashier was nowhere to be found. The prices are higher than you will find at PetSmart as well.
My go to place for my pupI had three different groomer and girls were very nice and gentle with my dog.my pup ollie is very nervous and scared dog but she behaves well with groomers here ~I would recommend samantha, kay, rebeccaThose girls rock !!!Honestly i didnt expect this much from petco but this location is exceptional !
I was disappointed in my last online ordering experience. My 5 days to pick up an order we’re going to be over before we could pick up the dogfood because of the frigid temperatures, snow, and road conditions. I called and asked if they could keep the order until today and they agreed and said they put a note on it. I received an email saying my order had been cancelled but I thought that was just routine and in error. We went to pick up the order and sure enough it wasn’t there. If we lived in Springfield that wouldn’t be so bad, but we live an hour away.