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Reviews for One Hour Heating & Air Conditioning® of Springfield
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One Hour Heating & Air Conditioning® of Springfield
3378 S Scenic Ave UNIT C, Springfield
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Absolutely professional, I read reviews about One hour heating and air and was impressed.
After my service today, the technician went way above so I purchased a service plan because of the honesty and professionalism.
Mario arrived promptly after we received call from the office that he was on his way. Upon arrival, he introduced himself and listened to issue we were experiencing with our AC system and appreciated all of the information we were able to provide regard the system failure. He promptly assessed the problem and provided us with options and cost to implement each. He could not have been nicer and was happy to perform any of options we chose (no upsell pressure). He completed the option chosen and we were up and running with cold air! He was very conscientious of our home. A great experience!
On Sunday, I called early in the. morning, received an appointment for the same day. And the technician was early. Diagnosed and fixed the problem. We were without AC for less than 24 hours.