HIGHLY recommend!! We had some problems with our engine in our Durango. Took it to dodge where they quoted us almost 9,000. Family auto did our repairs for less than 4,000 and got it done in less than 48 hours when it took dodge 48 hours to diagnose our problems! The lady at the desk dealt with our warranty for us and it was a breeze compared to dodge where we were had to deal with warranty and dodge ourself so it was confusing. It’s been almost 2 weeks and zero issues our Durango drives better than ever!! I wish I could give 10 stars we will forever be a customer!
July 2024
I had major engine problems with all the warning lights going off in my Yukon. I was in Kansas City and had to get back to Springfield. On a sunday, stuck in KC, I called a mobile mechanic they changed the spark plugs to no avail and couldn't figure out what it was. I limped the vehicle back to springfield and went to 2 more mechanics that deduced it had major problems and couldn't fix it. A friend suggested Rick's Automotive on Campbell. He said they were expensive but could find the problem. I got the vehicle there and they told me I needed a new engine, (yikes!). I was quoted $6000.00 for a remanufactered engine, and $3500.00 for labor, ($9500.00).... read full review
April 2024
I had taken my truck into us auto on sunshine and they charged me 1800 for something that was way easy fix. My key transponder had broke. I told em it may b the key they didn't listen. My point is I shlda brought it here. These ppl are AMAZING and stick to the schedule they set forth. I GREATLY APPRECIATED THEM AND THEIR HONESTY. THRY ME IN PRETTY MUCH SAME DAY AND OUT THE SAME. THEY ARE AWESOME. AWESOME PPL. IF I CKD GIVE THEM A SIX STAR I WLD. THEY WERE WAYYYY FAIR AND ALSO WAY FRIENDLY. ONE HUNDRED PERCENT IMPRESSED. GREAT PLACE.
HIGHLY recommend!! We had some problems with our engine in our Durango. Took it to dodge where they quoted us almost 9,000. Family auto did our repairs for less than 4,000 and got it done in less than 48 hours when it took dodge 48 hours to diagnose our problems! The lady at the desk dealt with our warranty for us and it was a breeze compared to dodge where we were had to deal with warranty and dodge ourself so it was confusing. It’s been almost 2 weeks and zero issues our Durango drives better than ever!! I wish I could give 10 stars we will forever be a customer!
I had major engine problems with all the warning lights going off in my Yukon. I was in Kansas City and had to get back to Springfield. On a sunday, stuck in KC, I called a mobile mechanic they changed the spark plugs to no avail and couldn't figure out what it was. I limped the vehicle back to springfield and went to 2 more mechanics that deduced it had major problems and couldn't fix it. A friend suggested Rick's Automotive on Campbell. He said they were expensive but could find the problem. I got the vehicle there and they told me I needed a new engine, (yikes!). I was quoted $6000.00 for a remanufactered engine, and $3500.00 for labor, ($9500.00).... read full review
I had taken my truck into us auto on sunshine and they charged me 1800 for something that was way easy fix. My key transponder had broke. I told em it may b the key they didn't listen. My point is I shlda brought it here. These ppl are AMAZING and stick to the schedule they set forth. I GREATLY APPRECIATED THEM AND THEIR HONESTY. THRY ME IN PRETTY MUCH SAME DAY AND OUT THE SAME. THEY ARE AWESOME. AWESOME PPL. IF I CKD GIVE THEM A SIX STAR I WLD. THEY WERE WAYYYY FAIR AND ALSO WAY FRIENDLY. ONE HUNDRED PERCENT IMPRESSED. GREAT PLACE.