I always receive excellent service from beginning to end. Dr Tre Neu is excellent with his patients and does a very good job in explaining what is going on and what needs to be done. I highly recommend anyone to this clinic. Jim P
August 2023
My cataract surgery went very well, Dr. Thomas did a great job. However, the follow-ups aren't so good...but I think I know what's going on. The system is set up to schedule a yearly checkup before you leave. However, every year my yearly is scheduled with Dr. Thomas (a surgeon) instead of a optometrist. Accordingly, Dr. Thomas wonders why I show up every year. He's cancelled my appointments 4 times consecutively and I'm getting scare tissue build-up. After my last visit, Thomas told the nurse to "Get her out of here". I don't appreciate the tone...it's unprofessional. I want to change Doctors however there seems to be a problem... read full review
June 2022
Dr.Thomas-- Took about 3 weeks to get the constellation appt for Lasik but once that was done book the procedure was extremely fast (got me in the next week). Was SO nervous but the staff was amazing- one of the nurses even held my hand during the procedure. I was completely numb and the valium did help. The first laser was only 15 seconds and the second was only 30 seconds. Overall extremely fast, painless, and effective- as I could see 20/20 less than 24 hours later. Pricepoint was also average, at just over 2,000 per eye, but worth every penny!
I always receive excellent service from beginning to end. Dr Tre Neu is excellent with his patients and does a very good job in explaining what is going on and what needs to be done. I highly recommend anyone to this clinic. Jim P
My cataract surgery went very well, Dr. Thomas did a great job. However, the follow-ups aren't so good...but I think I know what's going on. The system is set up to schedule a yearly checkup before you leave. However, every year my yearly is scheduled with Dr. Thomas (a surgeon) instead of a optometrist. Accordingly, Dr. Thomas wonders why I show up every year. He's cancelled my appointments 4 times consecutively and I'm getting scare tissue build-up. After my last visit, Thomas told the nurse to "Get her out of here". I don't appreciate the tone...it's unprofessional. I want to change Doctors however there seems to be a problem... read full review
Dr.Thomas-- Took about 3 weeks to get the constellation appt for Lasik but once that was done book the procedure was extremely fast (got me in the next week). Was SO nervous but the staff was amazing- one of the nurses even held my hand during the procedure. I was completely numb and the valium did help. The first laser was only 15 seconds and the second was only 30 seconds. Overall extremely fast, painless, and effective- as I could see 20/20 less than 24 hours later. Pricepoint was also average, at just over 2,000 per eye, but worth every penny!