Damage Restoration in Springfield

Damage Restoration in Springfield picked by BestProsInTown

“I was helping a family who had just experienced a tragedy in their home. I was given the number of Ben Davis restoration and they immediately responded. They were willing to come that same day, even though the weather was awful and the home was 3 hours from them. They also helped coordinate everything with the landlords insurance company. They were extremely professional, kind and efficient. They are very trustworthy. They helped more than I can say in a very difficult situation. Wonderful company!!!!“

5 Superb33 Reviews

“I can only say great things about this company! They are very personable, professional, and willing to work with us. Great communication. I would never hesitate to recommend this company to anyone!“

5 Superb15 Reviews

“You could not ask for a more practical, reasonable and knowledgeable professional to address any kind of mold restoration or repair in my opinion. Each time I have had Jr or his team out they have either been on time or able to come earlier or even on a date in advance of when they projected. Any time there was something seemingly urgent that came up or any inquiries came in that needed to be answered, they were available to respond within reasonable business response times or even faster. They stood behind their work and warranties even five years later, which honestly is rare to find these days (even amidst the "lifetime guarantee" ads and such for professional services these days, it seems rare for companies to even exist or be around long enough to honor a "lifetime" of anyone or anything). All information was compiled and provided in a clear and surprisingly concise manner given the depth of information required to convey. Additional considerations were noted after the initial estimate, but there was at no time ever any pressure or sales nonsense going on and that was greatly appreciated. Time was taken to address even the most meticulous follow-up and documentation requests by third parties long after project completion. Whenever a choice was to be made, I felt I was given full opportunity and information to be able to make the best and most informed decision I could including additional reference resources from industry standards and third party certification sources. Additional requests beyond the original scope of work were completed timely and at reasonable cost. They even allotted special time outside normal working hours to try and ensure every additional expectation I could fathom coming up would be met. I also needed accommodations for alternative communication means that many would have rather not heeded I'm sure, and yet Jr always met me when, where and how I needed without fail. The ownership, responsibility and integrity of this company will amaze!“

5 Superb15 Reviews

“Ken is great. He is very responsive, kind, honest and very helpful. If you need work done they are guys to call.“

5 Superb4 Reviews

“We had a washer overflow in our laundry room that went into 3-seperate rooms. They were at my house in less than 1 1/2 hours and dried out our hardwood floors amazingly fast. We were very pleased with the results.“

5 Superb4 Reviews

“We had a strange smell in our home and we contacted Bixler after several other avenues to figure out what the issue was. I spoke with Jim who was very professional, helpful, and caring about our situation. He came out to our house and inspected the smell to help us figure out the problem. I highly recommend this company for their compassion to our situation. True, down to earth, honest people. You can't find that with a lot of companies these days. Thank you Jim for helping us!“

4.8 Superb8 Reviews

“Robert is a stand up guy that truly cares about his customers. He takes the time to explain all the ins and outs of a restoration project, and makes you feel comfortable on moving forward with the project. I'd highly recommend these guys!“

4.8 Superb25 Reviews

“Could not thank Travis & the crew at SERVPRO enough! Tondy, Dexter, Megan, Janet, Dallas & Nick responded quickly & made a stressful situation very manageable. We appreciate all they did!“

4.7 Superb47 Reviews

“Steve, aka Terry, was on time and got right to work after giving me details about the process I had requested. He worked by himself and was done in less than an hour. I didn't have a hugh job but when I clean my carpets and furniture, it takes me 2 days!? I would recommend Terry and Stanley Steemer to anyone who asks, how did I get my carpets to look so new and my furniture so bright. ?“

4.6 Superb55 Reviews

“Had a LOT of hail damage in the last storm. They were RIGHT on top of it, got the roof and other damage to our house fixed in a fast timely and professional manner. These folks are DEFINITELY our go to guys. Zac was on top of this from beginning to end“

4.4 Superb26 Reviews

“The Roto-Rooter crew did an awesome job at a fair price and I thank the team for that. Will definitely use them again for plumbing & drain problems.“

4.2 Good35 Reviews


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