A-TRUSTWORTHY HOME REPAIR & MOLD REMEDIATION SERVICE

Aug 2023

You could not ask for a more practical, reasonable and knowledgeable professional to address any kind of mold restoration or repair in my opinion. Each time I have had Jr or his team out they have either been on time or able to come earlier or even on a date in advance of when they projected. Any time there was something seemingly urgent that came up or any inquiries came in that needed to be answered, they were available to respond within reasonable business response times or even faster. They stood behind their work and warranties even five years later, which honestly is rare to find these days (even amidst the "lifetime guarantee" ads and such for professional services these days, it seems rare for companies to even exist or be around long enough to honor a "lifetime" of anyone or anything). All information was compiled and provided in a clear and surprisingly concise manner given the depth of information required to convey. Additional considerations were noted after the initial estimate, but there was at no time ever any pressure or sales nonsense going on and that was greatly appreciated. Time was taken to address even the most meticulous follow-up and documentation requests by third parties long after project completion. Whenever a choice was to be made, I felt I was given full opportunity and information to be able to make the best and most informed decision I could including additional reference resources from industry standards and third party certification sources. Additional requests beyond the original scope of work were completed timely and at reasonable cost. They even allotted special time outside normal working hours to try and ensure every additional expectation I could fathom coming up would be met. I also needed accommodations for alternative communication means that many would have rather not heeded I'm sure, and yet Jr always met me when, where and how I needed without fail. The ownership, responsibility and integrity of this company will amaze!

Apr 2022

We had our house looked at by Jr and his help and they were very good to tell what all they found and what the plan of fixing it would be. Let us know they might run into maybe more once they got started etc... They were very good to let us know what they were going to do each day that they came to work. They would start right in and get busy with what they were going to do for the day. Very glad we hired them couldn't ask for any nicer people.

Aug 2015

We were in a tight spot with repairs being needed in a very quick timeframe. J.R. and his team worked over the Fourth of July weekend to get the job done. They completely remediated our crawl space of extensive mold and fungal growth. They removed debris and trash in the crawl space that was left over from previous contractors. They installed a vapor barrier throughout entire crawl space. They repaired/replaced several floors joists and portions of the rim & sill plate. J.R. provided all his paperwork (certification, etc.) when he came to do the initial estimate. His honesty and professionalism were a welcome breath of fresh air. I will (and already have) recommended them to several people.