About St Charles Animal Hospital
Reviews for St Charles Animal Hospital
Write a reviewHours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 4PM
Saturday: 8AM - 12PM
Sunday: Closed
Tips
parking: street
St Charles Animal Hospital provides exceptional care in a homelike atmosphere. The friendly and helpful staff, along with the veterinarians, offer thorough and caring services. They take the time to clearly explain everything, answering all questions and showing genuine concern for the animals. With a welcoming and non-rushed approach, they make every visit a positive experience. Clients highly recommend the practice, appreciating the veterinarians' expertise, compassion, and love for animals. The staff is known to be kind and empathetic, ensuring that every pet's needs are met with professionalism. Test results are returned quickly, and the hospital is well-equipped with on-site medications. The clean environment and thoughtful design, such as pocket doors to the exam rooms, further enhance the comfort and safety of the pets during their visits. While some clients have expressed concerns about being assigned to different veterinarians, the overall satisfaction with the service remains strong.
I'd highly recommend St. Charles Animal Hospital. Everyone is helpful, kind, and extremely empathetic. Test results come back quick and they have the medications on-site that our pets need. The vets and vet techs take time to explain what's going on with your pet and have different solutions for what might suit your needs best. I never feel pressured into expensive tests and they are very professional and patient as you process the information. It's very clean and smells nice. They even have pocket doors to the exam rooms so your pet is safe from doors opening.
My family has been using this particular hospital for the past couple of years now and we are very satisfied with the service we’ve received. The staff are all kind and they seem to genuinely care about our dogs’ health. Thank you to the staff for all of your hard work and keep it up.
Usually a very nice place to visit, but they have recently placed us with various veterinarians rather than our original vet Dr. Mike Crecelius, who is very knowledgeable and professional. They also “temporarily”, for a couple of years now, moved quite a distance from where we live, which makes it inconvenient to visit.