About Family Pet Care LLC
Family Pet Care LLC is a business known for its wonderful and kind staff, including technicians and vets. The facility is clean, and they provide excellent service, often going above and beyond to help clients during tough situations while traveling. They have been accommodating, even when a customer's dog needed updated vaccinations on short notice. Customers have praised the vets for their sweet demeanor and informative nature, which has helped build trust in the care of their pets. While some issues have been noted with the front desk staff's attentiveness and the accuracy of pet information in the system, the overall experience has been positive. Many clients appreciate the reasonable exam fees and the convenience of their app, although they hope for more features in the future. With a long-standing reputation in the community, if people lived in the area, their animals would be full-time patients at this reputable pet care provider.
Thus far, they've been very nice and communicative! The vet we saw was sweet, had a wonderful bedside manner, and was very informative- all of which was appreciated. My little chaos monster (Australian Shepherd puppy) piddled on the floor (I wasn't paying attention to her cues that she had to go potty, my bad) but the front desk staff just went to get a mop and cleaned it up.
Their exam fees aren't outrageous and they have been very polite thus far, though the front desk staff could stand to be a bit more attentive to customers...
Whoever put my pup's info in the system got everything wrong pretty much. They must not have been able to hear me very well or...read full review
Very pleased with my fur baby’s veterinarian.. wouldn’t even think of changing too another, she has a depth of love like I have never seen
BUT some desk staff not so much, recognizing clients coming in with their beloved pet and no greeting of any kind too myself or my dog, no good afternoon, the only recognition was looking up at me and going back too what they were doing.. I worked for Mercy for years .. clients/patients must be greeted with kindness, clients pets must handled with love, not man handled
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Thank you Dr Starkman and God Bless you for taking excellent care of W
I have been going there for 10 years and will NEVER trust my fur babies to anyone else. I ABSOLUTELY LOVE the entire staff there. They are the greatest vet care clinic around. Amazing care of your animals.