Dawn Breeze Heating & Air Conditioning

Apr 2022

My first problem with Z and Z is that their business phone number does not work. I called his cell and set up an appointment to look my leaking dishwasher. He said he would be out the next afternoon. Next day afternoon came and went. Texted me about 6pm, said he was having auto problem and wanted to know if I was still at home. He did come on out. He told me he would call the next day on price of parts to repair. He did not call to give me prices of parts. Three days later I contacted him and told him to order part to fix. He said okay, part would arrive in a couple of days. I waited 3-4 days, contacted him again. He said they sent the wrong part. I waited another week, asking where we were at on the part. He said he would be out the next day. He texted me at 3pm said he was finishing up a job and would be out. Then texted me that he had to go to office to get part. He arrived about 6pm. Worked dishwasher for about 1 1/2 hours maybe 2. He said they sent the wrong seal and he put in the old one back in. Said it was not leaking and okay for me to use. Said we don't own anymore on dishwasher after what we paid him that day. He said he would order a new seal and bring it out. He left and before he got out my drive way, The dishwasher was leaking around my cabinets. I sent him a text telling him that it was still leaking. No response. 3-4 days later, I texted him asking if he was going to work the dishwasher or if we needed to find someone else. I also told him that I was unhappy with his service. I have not heard any response.

Oct 2021

Z & Z is fantastic! He came out and has fixed several dryers, our furnace and one of our industrial pieces of equipment. His prices are extremely fair and he's very friendly. I won't call anyone else!Services: Dryer repair