MBPI - Mechanical Breakdown Protection, Inc.

MBPI - Mechanical Breakdown Protection, Inc. has established a strong reputation over 38 years for providing peace of mind to vehicle owners through best-in-class F&I products and administrative excellence. The company emphasizes excellence and reputation management, securing a top spot in industry surveys. Customers have consistently praised MBPI for their professional and patient service, with claims adjusters like Dennis and Jason receiving special recognition for their helpfulness in managing claims. Dennis has been described as a godsend, embodying wonderful customer service, while Jason has been noted for his outstanding patience and professionalism, especially when handling complex situations with local mechanics. The claims process at MBPI is often highlighted as smooth and hassle-free, with the company promptly paying for repairs. Although some customers have mentioned a minor delay in the claims process, they remain satisfied with the overall outcomes and appreciate MBPI's commitment to customer service. Overall, MBPI is regarded as a reputable and trustworthy company that has earned the loyalty of its customers.