Pretty Nails

May 2023

I have arthritis in my hands and I tell them all everytime I go in that my fingers don't move so well. They don't listen. They smack my hands and grab them and hurt me every time. They are just mean and nasty. Only go there for convenience. No more. I'll file a complaint with the BBB. They just aren't customer friendly in my opinion. They have no regard for my handicap.Service: Acrylic nails

Aug 2022

Not the best job. Went back days later because the gel was chipping. They started to get packed so we, (the lady that originally painted and subsequently, removed my bad gel, and I) agreed that she would call me later in the day to repaint them. She never called. Not even the next day. Very poor customer service overall. She did however, return my earring that I had dropped there on the first visit, upon my arrival to get my nails redone. But seemed a little upset that I wanted them all redone, when she said "only the cracked one needs redone." But the overall lack of quality was the reason for removing the gel in the first place. I wouldn't go back, personally.

Mar 2022

Not the best job. Went back days later because the gel was chipping. They started to get packed so we, (the lady that originally painted and subsequently, removed my bad gel, and I) agreed that she would call me later in the day to repaint them. She never called. Not even the next day. Very poor customer service overall. She did however, return my earring that I had dropped there on the first visit, upon my arrival to get my nails redone. But seemed a little upset that I wanted them all redone, when she said "only the cracked one needs redone." But the overall lack of quality was the reason for removing the gel in the first place. I wouldn't go back, personally.