I’m only giving one star so I can leave a review. My 5 month old granddaughter passed away and we went to this lady. My daughter couldn’t get any answers from her. When she finally did, the cost of the shadow book was 1200 not affordable. So we asked for the dress back and would pay for the flowers. 2 weeks later she responded that it will be $400 something for only 4 flowers. Taking advantage of my daughters lost is completely disgusting. Kathy you should be ashamed of your behavior.
December 2022
Buyer Beware…! The result of our daughter’s wedding bouquet turned out completely different than what was explained to us when we dropped it off to this merchant. The merchant requested payment in full upon dropping it off to her ($600). The process she explained to us was to completely disassemble the bouquet, freeze dry everything and then reassemble the bouquet as it was originally. We were also told the flowers would remain white as they were so fresh. We paid half down ($300) because they don’t take credit cards, only check or cash. We were told the process would take at least 4 months. We reached out to them after 6 months to find out our bouquet was done.... read full review
August 2022
Brought in a bouquet of flowers that my best friend got from her husband the day before he tragically passed away. Explained that we wanted them to look as close as possible to how they did in the vase upon completion. We were guaranteed they would... Needless to say, they DID NOT! They were supposed to be "preserved" instead they just look like dead flowers under a globe. The were hot glued to the base, which did not hold so they are already falling out, & "webs" from the hot glue were all over the flowers.Furthermore, the customer service was TERRIBLE! Any time I tried to make contact to get an update, I was met with no answers, only silence!... read full review
I’m only giving one star so I can leave a review. My 5 month old granddaughter passed away and we went to this lady. My daughter couldn’t get any answers from her. When she finally did, the cost of the shadow book was 1200 not affordable. So we asked for the dress back and would pay for the flowers. 2 weeks later she responded that it will be $400 something for only 4 flowers. Taking advantage of my daughters lost is completely disgusting.
Kathy you should be ashamed of your behavior.
Buyer Beware…! The result of our daughter’s wedding bouquet turned out completely different than what was explained to us when we dropped it off to this merchant. The merchant requested payment in full upon dropping it off to her ($600). The process she explained to us was to completely disassemble the bouquet, freeze dry everything and then reassemble the bouquet as it was originally. We were also told the flowers would remain white as they were so fresh. We paid half down ($300) because they don’t take credit cards, only check or cash. We were told the process would take at least 4 months. We reached out to them after 6 months to find out our bouquet was done.... read full review
Brought in a bouquet of flowers that my best friend got from her husband the day before he tragically passed away. Explained that we wanted them to look as close as possible to how they did in the vase upon completion. We were guaranteed they would... Needless to say, they DID NOT! They were supposed to be "preserved" instead they just look like dead flowers under a globe. The were hot glued to the base, which did not hold so they are already falling out, & "webs" from the hot glue were all over the flowers.Furthermore, the customer service was TERRIBLE! Any time I tried to make contact to get an update, I was met with no answers, only silence!... read full review