My installation went very well a year ago. The problem is that once installation is done, there is a total lack of communication if you need or have questions about maintenance or anything else. Great installers, but terrible at retaining their customers because calls are not returned, no response to text messages & schefuled appointments are missed with . I will no longer recommend this company.Services: Heating system installation
July 2023
Would like to give 5 stars. They were great almost 3 yrs ago when they installed a new unit. Part of the deal was their promise of 3 spring and 3 fall maintenance services. I have tried since May 8 (2months)to get someone. They don't show and don't communicate. Just quit on me.Services: Heating system installation
July 2023
Would like to give 5 stars. They were great almost 3 yrs ago when they installed a new unit. Part of the deal was their promise of 3 spring and 3 fall maintenance services. I have tried since May 8 (2months)to get someone. They don't show and don't communicate. Just quit on me.
My installation went very well a year ago. The problem is that once installation is done, there is a total lack of communication if you need or have questions about maintenance or anything else. Great installers, but terrible at retaining their customers because calls are not returned, no response to text messages & schefuled appointments are missed with . I will no longer recommend this company.Services: Heating system installation
Would like to give 5 stars. They were great almost 3 yrs ago when they installed a new unit. Part of the deal was their promise of 3 spring and 3 fall maintenance services. I have tried since May 8 (2months)to get someone. They don't show and don't communicate. Just quit on me.Services: Heating system installation
Would like to give 5 stars. They were great almost 3 yrs ago when they installed a new unit. Part of the deal was their promise of 3 spring and 3 fall maintenance services. I have tried since May 8 (2months)to get someone. They don't show and don't communicate. Just quit on me.