SSM Health Urgent Care

SSM Health Urgent Care, located on Mullanphy Road and Shackelford Road in Florissant, Missouri, offers quick treatment for minor injuries and illnesses for residents of Florissant, Ferguson, Hazelwood, Berkely, Old Jamestown, and Black Jack. The staff is praised for their kindness and compassion, especially the receptionist, who is known for being amazing, fast, efficient, and friendly. They go above and beyond to make children feel comfortable during their visit. The medical team, including Dr. Swartwout, is well-trained and caring, with the woman running the lab area being particularly wonderful at blood draws, often causing no pain even when others struggle. The staff’s professionalism and genuine concern stand out, especially after a negative experience at a different hospital. One issue noted was a delay in transferring a prescription to a different location on a holiday, leaving a young patient without medication for two days. Overall, SSM Health Urgent Care is appreciated for its convenient location, helpful staff, and caring environment.