Veterinary Clinic-Mineral Area: Rothlisberger Ben DVM

Jul 2024

While the medical staff is great, the office staff are *horrific*. Lazy, slightly nasty, universally uninterested. Area Vet is one of the most expensive animal clinics I have ever used (I've used 2 in New York Ciy, 3 in Saint Louis, and 2 in the Arnold area). A moderate physical exam, plus xray was almost $500! Also, they have not really been interested in working with trying to schedule a an uinexpected urgent care call (I.e, they wont try and squeeze you in for an emergency, they will only refer you to ACS, the WORST clinic in 100 miles of Saint Louis, as well as the most expensive by far! They just want to do their 9-5 and be done, period. TLDR: The care is great, if it's a routinely scheduled visit, but useless for unplanned emergencies. Also, on the very high side of affordability. The office staff is bordering illiterate, and is often unfriendly, but the actual vets and techs are high quality.

Aug 2023

I always feel rushed when I bring my dog, like they aren't really listening to my concerns. It also is difficult to get an appointment for issues that arise, like I don't want to wait a week when my dog is sick or injured.

Jul 2023

Don't take your dogs here!!!! They are mostly specialized in Large animals like Horses. My tiny yorkie got hit by a car and shattered his back legs. They were going to PUT HIM DOWN without even attempting anything else. Thank god I got second opinion, took my dog to The Animal Medical Center of Parkhills right down the road instead. They got a cast on my boy and had to amputate one leg, but he was ALIVE and was walking perfectly fine with 3 legs.