“The project was competed on time and very professionally. Jeremy and his team done a great job.“
“We were very pleased with our CarpetMasters experience! They took the proper time to understand what we wanted and then help us understand how it can be achieved, and provided a range of options to let us select our preference and price range. The installation process was professional and timely, and the end result looks fantastic - we love our new floors!“
“This company does a fabulous job. Had my entire main floor refinished / sanded/ poly and it looks tremendous. Great service and the crew were very nice and on time. Thanks to all and I would highly recommend them to do your floors.“
“Ambassador recently replaced the carpet in several rooms on the first floor of our house with hardwood. Beginning with our sales contact, Clair Pangilinan, through the scheduler, and ending with the installers, Travis, Brian/Bryan, and Anthony, and a final visit upon completion of the installation by Joe Guldner, we could not be more satisfied. Clair won’t waste your time. He clearly explains options and costs. He promptly came to our house to measure the floor areas and provided a bid shortly thereafter. During the entire process, Clair promptly responded to any questions and issues we had and helped us to obtain interest free financing. This proved to be a bit of a challenge as I had forgotten that I had put a freeze on our credit with all three credit agencies. Long story short, we were denied credit because the credit agency Ambassador uses thought I was dead.
During Clair’s visit to our home to measure the flooring area, I showed him the flooring in an area in our lower level that we planned to change in the near future, and he suggested that we would be happier if we reduced the area. It wasn’t a significant reduction, but nevertheless it demonstrated that Clair was focused on our interests.
Travis and his crew subsequently showed up promptly over each of the scheduled four days to complete the installation. They were responsive and courteous, and they cleaned up each day before they left. We had a lot of furniture to move to install the flooring, and they worked hard to ensure that the furniture was placed exactly where we wanted it after the flooring was installed, moving it several times. After completing the installation, they and Joe walked us through the type of floor protectors we should use underneath our furniture and how to care for the floors. Exemplary work by all.“
“Great company to work with would definitely use them again. Floor turned out awesome still working on getting everything put back in.“