The company was great to work with, I ordered 2 handles and 1 had a small crack in the end, and that could have been from shipping. I asked if they could replace it, and they took care of it. Later on I discovered an issue with the 2nd handle, so I let them know. She said no problem we will send you 2 new handles, and they were there in 2 days. I couldn't be happier with the customer service they provided. As far as quality of the axe handles, I was very pleased with the direction of the grain, the look, and the feel. I will definitely be placing more orders here in the future.
April 2024
The company was great to work with, I ordered 2 handles and 1 had a small crack in the end, and that could have been from shipping. I asked if they could replace it, and they took care of it. Later on I discovered an issue with the 2nd handle, so I let them know. She said no problem we will send you 2 new handles, and they were there in 2 days. I couldn't be happier with the customer service they provided. As far as quality of axe handles, I was very pleased with the direction of the grain, the look, and the feel. I will definitely be placing more orders here in the future.
March 2024
I got a handle that was a bit small and the costumer service was great in getting back to me and sending me a replacement handle. I have been getting handles from them for years and highly recommend!!
The company was great to work with, I ordered 2 handles and 1 had a small crack in the end, and that could have been from shipping. I asked if they could replace it, and they took care of it. Later on I discovered an issue with the 2nd handle, so I let them know. She said no problem we will send you 2 new handles, and they were there in 2 days. I couldn't be happier with the customer service they provided. As far as quality of the axe handles, I was very pleased with the direction of the grain, the look, and the feel. I will definitely be placing more orders here in the future.
The company was great to work with, I ordered 2 handles and 1 had a small crack in the end, and that could have been from shipping. I asked if they could replace it, and they took care of it. Later on I discovered an issue with the 2nd handle, so I let them know. She said no problem we will send you 2 new handles, and they were there in 2 days. I couldn't be happier with the customer service they provided. As far as quality of axe handles, I was very pleased with the direction of the grain, the look, and the feel. I will definitely be placing more orders here in the future.
I got a handle that was a bit small and the costumer service was great in getting back to me and sending me a replacement handle. I have been getting handles from them for years and highly recommend!!