Children's Mercy Headache Relief Clinic

Jul 2024

Absolute joke of a care center. Waited over a month for my child's appointment (and was told it was the only appointment this year), then over an hour and a half after my scheduled appointment time in the office before giving up on being seen. Nurses kept telling us we were next, for an additional 30 minutes, then attempted to gaslight me by telling me "the time we tell you to be here for your appointment isn't actually when your appointment is" and laughing about it being a waste of time. So a 10:45am appointment ended with not even meeting a doctor as well being gaslit and ignored by staff, and us leaving at 12:30pm.

Jul 2021

Came through town on a trip across country with our 3 year old that had a horrible cough for our 9 hour car ride. They got us in quick, very fun kid friendly waiting room and exam room. Doctors and nurses made it an enjoyable experience for our little one and he had the most fun at a doctors office to date! Highly recommend!!! Wouldn't take our little one anywhere else in KC. Also, side note, they have a pharmacy on site which was very nice since we didn't leave until after 10 and all other pharmacies were closed. Saved us a rough night without medicine.

May 2016

Your website indicated that Children's Mercy Urgent Care - East was open 24 hours and is now currently OPEN. Upon our arrival at approximately 10:30 p.m. this evening the doors were locked and security told me they were currently closed. Word of advice, update your website! Thanks to the misleading information I received, I will not be returning!