After I discovered my 18-year-old water softener was leaking in September, I called Keith Nelson Plumbing. DJ visited the same day, diagnosed the problem, and suggested it was time for a replacement. He returned the next day with Jim & Justin to remove and replace the old water softener. They gave me a mini tutorial on how the new softener works and how to fill it.While they were here, we discussed my water heater (also 18-years-old) and decided to replace it with a heat pump water heater the following week, but not before DJ presented me with three written detailed replacement options with prices, listing the pros and cons for each. I believe he also consulted with... read full review
October 2023
This is the best plumbing company in town, not even close!! Came on time, professional, courteous, explained everything in terms the avg person can understand. Said they didn’t want to charge us since the problem was fixable with our existing equipment. Just have to close the valves in a certain order to avoid leaking sprinkler breaker. Would recommend to anyone in Woodbury.Services: Plumbing leak detection
September 2023
Very impressed by DJ and Jim. Needed a high dollar kitchen faucet installed. Not only were they on time but they called to let me know they are coming early! Love it! DJ had lots of important advice to make sure the job was done better than previous. Feeling great about the whole experience and we will have them out again for future services. ~John AndersonService: Faucet installation
After I discovered my 18-year-old water softener was leaking in September, I called Keith Nelson Plumbing. DJ visited the same day, diagnosed the problem, and suggested it was time for a replacement. He returned the next day with Jim & Justin to remove and replace the old water softener. They gave me a mini tutorial on how the new softener works and how to fill it.While they were here, we discussed my water heater (also 18-years-old) and decided to replace it with a heat pump water heater the following week, but not before DJ presented me with three written detailed replacement options with prices, listing the pros and cons for each. I believe he also consulted with... read full review
This is the best plumbing company in town, not even close!! Came on time, professional, courteous, explained everything in terms the avg person can understand. Said they didn’t want to charge us since the problem was fixable with our existing equipment. Just have to close the valves in a certain order to avoid leaking sprinkler breaker. Would recommend to anyone in Woodbury.Services: Plumbing leak detection
Very impressed by DJ and Jim. Needed a high dollar kitchen faucet installed. Not only were they on time but they called to let me know they are coming early! Love it! DJ had lots of important advice to make sure the job was done better than previous. Feeling great about the whole experience and we will have them out again for future services. ~John AndersonService: Faucet installation