About S&R Heating & Cooling
S&R Heating & Cooling is a trusted company serving the east metro area of the Twin Cities for over 30 years. They offer expertise in a variety of heating, ventilation, air conditioning products, and air purifiers. Customers praise their knowledgeable and courteous service, highlighting their willingness to explain services and answer questions. The company's team has received positive reviews for their excellent work, including a complex installation of a heat pump, furnace, air purifier, zoning, and controls completed in a single day. Customers have also been impressed by the technicians' ability to repair furnaces at a lower cost than expected. Recent reviews further highlight S&R Heating & Cooling's commitment to providing reliable and efficient service. Customers have been satisfied with the company's attention to detail, timely completion of work, and thorough explanations of the new systems. The team's professionalism and cleanliness have also been praised, making S&R Heating & Cooling a trusted choice for the community's HVAC needs.
S & R installed our furnace 10 years ago and we've retained them for a twice-a-year maintenance plan since it's been installed. We've been very pleased with the service they provide over the years and are impressed with the thorough records the service technicians keep on our appliance.
Recently (2025), Alex came out to perform a cleaning and repair for our gas fireplace. He quickly diagnosed the issue and provided a prompt and inexpensive fix. He also cleaned the unit thoroughly and gave us tips on proper use and maintenance. We're happy to know that fireplace repair is additional service we can count on for S & R!
Over Thanksgiving weekend, our furnace suddenly stopped working. With temperatures around 20°F, we urgently needed help. I called S&R, and within two hours Patrick Henry arrived. Although the furnace required a part he didn’t have on hand, he immediately set up three heaters in our home to keep us warm until he could return the next day.
Patrick was polite, caring, and highly professional. The temporary heaters worked perfectly—they were strong, efficient, and kept our home comfortable.
The following day, Patrick called ahead, explained the repair and the cost, and returned with Marc. They replaced the faulty part quickly, cleaned up thoroughly, and...read full review
Alex, the tech that performed the service maintenance on my furnace and humidifier was very knowledgeable in all aspects of his work. He was very professional and personable and did a great job.