We had 2 little pieces break off our 20-year old Mon-Ray storm windows. I thought I might need to get new storm windows or pay for an expensive repair. However, Mon-Ray recommended that I contact Beissel. Joe at Beissel called me back promptly and exactly how I could replace the pieces, even texting me pictures. I was able to go pick up the replacement pieces at Beissel’s Hopkins warehouse. What could have become a useless storm window, or an expensive replacement/repair, turned out to be no problem, thanks to Beissel! Based on their responsiveness and helpfulness, I wouldn’t hesitate to use Beissel for home projects in the future!
July 2024
We had a very positive experience with Beissel. They were diligent in serving us in a special and unique situation, never asking us to compromise. From one family business to another we were extremely pleased with sales and very professional installation. Integrity at its best!!!
December 2023
Beissel ended up owning the window guarantee from the company where we originally purchased our windows. I was directed to them, quickly and they responded wonderfully. I commend their spirit of true customer service. Thank you for taking care of us.
We had 2 little pieces break off our 20-year old Mon-Ray storm windows. I thought I might need to get new storm windows or pay for an expensive repair. However, Mon-Ray recommended that I contact Beissel. Joe at Beissel called me back promptly and exactly how I could replace the pieces, even texting me pictures. I was able to go pick up the replacement pieces at Beissel’s Hopkins warehouse. What could have become a useless storm window, or an expensive replacement/repair, turned out to be no problem, thanks to Beissel! Based on their responsiveness and helpfulness, I wouldn’t hesitate to use Beissel for home projects in the future!
We had a very positive experience with Beissel. They were diligent in serving us in a special and unique situation, never asking us to compromise. From one family business to another we were extremely pleased with sales and very professional installation.
Integrity at its best!!!
Beissel ended up owning the window guarantee from the company where we originally purchased our windows. I was directed to them, quickly and they responded wonderfully. I commend their spirit of true customer service. Thank you for taking care of us.