Just had a new furnace and AC installed. Michael visited us after we answered a 4 color promotion piece. To my surprise Michael was the last person to touch my old furnace when he worked at Centerpoint. He was cordial then and he was cordial this time. During his phone contact with fellow employees, I could sense urgency and professionalism in the calls. Carson and Nick did exceptional work on the install. They were very professional and respectful thru the process. The clean up was great. In the end, from my first contact with Connors to the complete install, it was only 2 days. Unheard of these days. The Daikin units are good quality and quiet. Sometimes... read full review
August 2024
Marko has come to my aid twice in the past 3 months! First when my husband was out of town and the basement of our new house flooded. He could have taken care of the symptoms and moved on, but instead he took the time to find the cause. The second time he came and fixed our 20+ year old air conditioner on a Saturday when it went out during the night with a high heat warning for Sunday! Both times Marko explained the problem, provided options, and took care of the issues. No high pressure sales! By the way, the Service Partner program has already paid for itself. Thank you Marko!
August 2024
The gentleman was very polite. He was very friendly and helpful. I thought i would have a lot of things to be fixed being the age of my furnace. I was surprised all i needed was a little adjustment with my burner. He explained it would help my furnace burner be more efficient. It’s kind of nice not being ripped off for things you don’t need. Will definitely have to get them back if I do need something fixed.
Just had a new furnace and AC installed. Michael visited us after we answered a 4 color promotion piece. To my surprise Michael was the last person to touch my old furnace when he worked at Centerpoint. He was cordial then and he was cordial this time. During his phone contact with fellow employees, I could sense urgency and professionalism in the calls. Carson and Nick did exceptional work on the install. They were very professional and respectful thru the process. The clean up was great. In the end, from my first contact with Connors to the complete install, it was only 2 days. Unheard of these days. The Daikin units are good quality and quiet. Sometimes... read full review
Marko has come to my aid twice in the past 3 months! First when my husband was out of town and the basement of our new house flooded. He could have taken care of the symptoms and moved on, but instead he took the time to find the cause. The second time he came and fixed our 20+ year old air conditioner on a Saturday when it went out during the night with a high heat warning for Sunday! Both times Marko explained the problem, provided options, and took care of the issues. No high pressure sales! By the way, the Service Partner program has already paid for itself. Thank you Marko!
The gentleman was very polite. He was very friendly and helpful. I thought i would have a lot of things to be fixed being the age of my furnace. I was surprised all i needed was a little adjustment with my burner. He explained it would help my furnace burner be more efficient. It’s kind of nice not being ripped off for things you don’t need. Will definitely have to get them back if I do need something fixed.