About S.B. Restoration Services Inc.
S.B. Restoration Services Inc. is a business known for their rapid response and kind demeanor, particularly during stressful situations. Their staff is knowledgeable and efficient, putting customers' worries at ease. They have been praised for their thorough cleaning and friendly attitude, leaving homes smelling fresh and clean. However, there have been some concerns with communication and the effectiveness of their services. Specifically, there were issues with removing spots from carpets and responding promptly to inquiries. Additionally, some customers have had negative experiences with a specific individual named Greg, citing poor customer service and unhelpful communication. Some parts of the job have taken a long time to complete, and there have been issues with broken tub parts and leaks. Overall, the company's service is hit-or-miss, with some positive experiences and some areas for improvement.
I had a very stressful situation after a bad roofing job left my chimney leaking. I called SB Restoration, and they were incredible from start to finish. John and his team worked directly with the original contractor, my family, and my insurance company. They truly advocated for me and led the entire process until the roofing issue was finally corrected.
SB also provided a professional who properly reflashed my chimney. Then SB handled all interior damage, including repairs and mold treatment. Their work was thorough and reassuring.
A special thank‑you to LaNae, my project manager, who was wonderful to work with. Everyone at SB was kind, professional, and dedicated.
I...read full review
They did a great job in all of the restoration needs after our major water leak. The communication was good. All of the other contractors that they had did a professional job and answered whatever questions we may have. I highly recommend these guys to whatever needs to be done. Customer service was excellent! Thank you, S.B. Restoration
SB just did a total remodel of my Mom’s bathroom. They were GREAT. Lanae was wonderful!
I was in the insurance business over 40 years and we always recommended SB for any storm damage or other issues. We had a major hail storm a few years ago and John and his team were great with our claim and all of our neighbors. This is the ONLY COMPANY I WOULD EVER HAVE IF I HAD STORM DAMAGE AGAIN and also if I DO ANY RENOVATIONS