I commend Associated Eye Care for their dedication to patients. I had a torn retina last August, 2022. I was out of town and contacted Associated Eye Care with my concerns. Unfortunately, I wasn't given the information I needed for my eye. Due to this, I had surgery on that eye at Mayo Clinic. I contacted Associated Eye Care about my surgery. Triage took my complaint and were very supportive. I also spoke to the business office a couple times, in particular Amy, and was treated with the upmost care and concern for my situation. Associated Eye Care recognized their responsibility and paid all of my medical bills incurred on my eye. The response from Associated Eye... read full review
December 2022
I originally went in to get my eyes checked as a new client since I have moved which was unfortunate because I loved my original provider. I had little to no concerns going in and they tell me my prescription has changed. Ok great, not a big deal, so I find a pair of glasses I liked at a different vendor (this vendor I actually highly recommend to everyone) and I take my prescription to the vendor to have added to the glasses. Unfortunately the prescription was wrong, which is fine, mistakes happen. So I go back and make an appointment to see what's going on with my prescription. First thing is first, I give them my original glasses with a prescription I feel comfortable... read full review
I commend Associated Eye Care for their dedication to patients. I had a torn retina last August, 2022. I was out of town and contacted Associated Eye Care with my concerns. Unfortunately, I wasn't given the information I needed for my eye. Due to this, I had surgery on that eye at Mayo Clinic. I contacted Associated Eye Care about my surgery. Triage took my complaint and were very supportive. I also spoke to the business office a couple times, in particular Amy, and was treated with the upmost care and concern for my situation. Associated Eye Care recognized their responsibility and paid all of my medical bills incurred on my eye. The response from Associated Eye... read full review
I originally went in to get my eyes checked as a new client since I have moved which was unfortunate because I loved my original provider. I had little to no concerns going in and they tell me my prescription has changed. Ok great, not a big deal, so I find a pair of glasses I liked at a different vendor (this vendor I actually highly recommend to everyone) and I take my prescription to the vendor to have added to the glasses. Unfortunately the prescription was wrong, which is fine, mistakes happen. So I go back and make an appointment to see what's going on with my prescription. First thing is first, I give them my original glasses with a prescription I feel comfortable... read full review