Two scheduled appointments and no one showed up. Company seems sketchy. Update: Third time must be the charm. I rolled the dice ? and have been having luck so far. From 1 to 3 stars as of 10/09/24.
August 2024
I’m very disappointed in lack of communication from this company. I have both pest control and exclusion services through Terminix and several times I have had the wrong team sent out for appointments. Whenever I call to make an appointment I’m told there are no available appointments and someone from the branch will reach out to me and no one ever does. I have asked multiple times to have my issues escalated to management and am told a manager will call me back. Of course no one ever does. Technicians never show up for appointment when they tell you they will be there. Resulting in no one being home and needing yet another appointment to be scheduled to complete... read full review
July 2024
We recently had Jeff from Terminix visit our home to assess a rodent issue, and we couldn't be more pleased with his service. From the outset, scheduling a free consultation was effortless and quick.
Upon arrival, Jeff immediately impressed us with his professionalism and thoroughness. He meticulously inspected both the interior and exterior of our house, taking detailed photos to document his findings. Jeff then took the time to patiently explain what he observed, what it signified, and provided practical steps we could take to manage the problem effectively.
What stood out most was Jeff's genuine kindness and willingness... read full review
Two scheduled appointments and no one showed up. Company seems sketchy. Update: Third time must be the charm. I rolled the dice ? and have been having luck so far. From 1 to 3 stars as of 10/09/24.
I’m very disappointed in lack of communication from this company. I have both pest control and exclusion services through Terminix and several times I have had the wrong team sent out for appointments. Whenever I call to make an appointment I’m told there are no available appointments and someone from the branch will reach out to me and no one ever does. I have asked multiple times to have my issues escalated to management and am told a manager will call me back. Of course no one ever does. Technicians never show up for appointment when they tell you they will be there. Resulting in no one being home and needing yet another appointment to be scheduled to complete... read full review
We recently had Jeff from Terminix visit our home to assess a rodent issue, and we couldn't be more pleased with his service. From the outset, scheduling a free consultation was effortless and quick.
Upon arrival, Jeff immediately impressed us with his professionalism and thoroughness. He meticulously inspected both the interior and exterior of our house, taking detailed photos to document his findings. Jeff then took the time to patiently explain what he observed, what it signified, and provided practical steps we could take to manage the problem effectively.
What stood out most was Jeff's genuine kindness and willingness... read full review