Shopko Optical

Shopko Optical, formerly known as Midwest Vision Centers in St. Cloud, is dedicated to putting patients first and ensuring their overall wellbeing. The team at this location strives to provide personalized and comprehensive eyecare rooted in trust. Many patients have reported positive experiences, highlighting the friendly and accommodating staff. For instance, Dr. April is praised for her smart advice on contact lenses, while other team members, like Amber, have shown great skills in troubleshooting glasses issues. Patients have found the atmosphere welcoming, with one describing their annual checkup as "fun" thanks to the engaging crew, including Amanda and April. The staff's commitment to customer care is evident, as they made efforts to accommodate a walk-in patient despite being busy. However, some reviews indicate inconsistencies in service quality. A customer shared a challenging experience with frame adjustments that led to further issues with their lenses. Despite this, the staff worked to resolve the problems and showed a willingness to improve, which may encourage repeat visits. Overall, Shopko Optical is recognized for its caring approach and dedication to patient satisfaction, making it a recommended choice for those seeking eyecare services.