Deluxe Rewards

Apr 2024

I own a small business and need only the smallest number of checks and deposit slips. I purchased some deposit slips for a total cost of $79. The shipping cost you ask? $25!!!!!! You're telling me, you can't go to the post office and get shipping for one small box of deposit slips for less than $25? Of course I tried to write a google review, but that doesn't exist! This will be my last order with Deluxe.

Apr 2023

Absolutely shady business practices. I placed an order for 500 business checks, two different deposit book sets and two stamps for doing the deposits. All seems well, but on checkout I notice a charge on the bill for $30+ for fraud insurance and I can't seemingly remove it.. oh no.. I don't think so.. so back to the main website, look at the cart, find the item, remove it, as I didn't request this at all. Fabulous.. back to the cart, ready to check out for the 2nd time.. look at the items.. magically.. a new item has appeared.. for.. you guessed it.. fraud insurance.. but this time, it's only $20. Oh, I don't think so.. back to the main site.. cart.. remove the fraud insurance that I didn't ask for.. (at this point, I'm ready to kill the order and move to another company.. but.. I don't).. ready to place the order.. see my discount code for 60% off is in place.. total order around $300.. still overpriced, but alas, I don't have time to redo it elsewhere.. so I click.. place order.. and.. you guessed it.. Deluxe REMOVED the discount code and charged me $765.78. I'm guessing because I didn't want their fraudulent charge for insurance on my bill.. I've bought my checks from Deluxe for 30+ years.. haven't needed a new order in a long while.. so went back to them because of the good results I've always had in the past.. well, I will be cancelling the order with my credit card company in the morning.. Absolutely shady deceptive process in the shopping card with Deluxe.. BUYER BEWARE.

Apr 2023

AVOID!!! They lost our check order 2x in a row. After waiting for a month, we asked for a refund and ordered through another company (and got those checks 7 days later!). Deluxe assured me that I would get a refund, but it did not appear. After calling several numbers, and emailing, to no avail, I finally talked to a human who said, "We can't process a refund from a request by a customer. You have to call your bank." I did so and am waiting to see if the refund shows up in my account. It it nearly 8 weeks since we originally ordered checks from Deluxe. They never sent us anything, refused to directly refund us, and made it as difficult as possible to actually reach their customer service. I'm so annoyed and can't get back the hours I have spent trying to deal with this terrible company.