Kate-Lo Tile & Stone Showroom

Oct 2022

I just need to share what a great employee Bill at the Roseville Kate-Lo location is. He personally walked me through the stone product that I was selecting, made sure it was exactly what I was looking for. He even offered to set a sample outside the store to pick up in case I didn't make it to the store before closing. He provided the product ID's, the number to the order desk, made sure everything was in stock and helped me select an immaculate piece of tile that was exactly what we were hoping for. Give this man a raise. He is a great example of what is lacking as far as sales and service at many places these days. Bill and Kate-Lo made a lifelong customer out of me....read full review

Jun 2021

Kate-Lo was incredibly supportive throughout our unexpected bathroom remodel process. I worked directly with Jed, a very kind individual who was helpful in stretching our imagination for making our half-remodel look like anything but a patch job. At no point did Jed EVER push me to stick only with aKate-Lo tile purchase, as there were certain types of tile that they did not specifically carry. Nonetheless, even when it was decided that their color patterns would not match the 14 year old tile that was originally installed in our house, he continued to assist us. Customer service like this seems impossible to come by these days. If you're looking for a company that will...read full review