Wouldn't fix my iPhone 12 battery due to cosmetic damage on chassis - gophermods said they could fix it for the same price.
skip geeksquad, just another way to scam you out of money.
May 2023
Joseph at Roseville store immediately diagnosed problem on my Mac, fixed it and took extra time to find appropriate adapters for loading camera memory cards on to computer. Contrast that with a recent visit to Scottsdale, AZ Geek Squad store, “you’ll just have to live with this”
May 2023
The service from the guys at the store was good, although quite expensive & I wasn’t told upfront that there would be a charge for them to look over my laptop.But they seemed knowledgeable.The reason I gave 3 stars was because of the Geek Squad phone system. I live a good distance from the store & tried to call ahead several times to speak to a tech to explain my problem & see if it was worth my time to drive all the way over there. There is no way to get through to this store by phone from their online info. You’re routed to the Philippines where they are if no help at all.This was a complete waste of my time & greatly unappreciated. A horrible phone... read full review
Wouldn't fix my iPhone 12 battery due to cosmetic damage on chassis - gophermods said they could fix it for the same price.
skip geeksquad, just another way to scam you out of money.
Joseph at Roseville store immediately diagnosed problem on my Mac, fixed it and took extra time to find appropriate adapters for loading camera memory cards on to computer. Contrast that with a recent visit to Scottsdale, AZ Geek Squad store, “you’ll just have to live with this”
The service from the guys at the store was good, although quite expensive & I wasn’t told upfront that there would be a charge for them to look over my laptop.But they seemed knowledgeable.The reason I gave 3 stars was because of the Geek Squad phone system. I live a good distance from the store & tried to call ahead several times to speak to a tech to explain my problem & see if it was worth my time to drive all the way over there. There is no way to get through to this store by phone from their online info. You’re routed to the Philippines where they are if no help at all.This was a complete waste of my time & greatly unappreciated. A horrible phone... read full review