Very respectful and helpful from start to finish. Eldon was upfront initially about cost and explained the process well. I was working from home during the install and Greg was very communicative anytime he had to do something loud to ensure I wasn’t on a call. The process was so easy, they cleaned up well after and overall were just great people. So happy with the service and new water heater!!
January 2024
Thoroughly happy with their service and installation. In summary, disregard some of the low reviews – poor experience could be attributed to bad attitudes from both parties, but I did not experience that. You get what you give.I was directed to KK Heating and Plumbing (“KKHP”) from my home warranty service and was honestly hesitant based on the Google reviews. I am in the construction industry and deal with contractors on a weekly basis so I was at least comfortable with "being uncomfortable."I accepted the service dispatch and was called soon after by Eldon to advise me what time he would be by the next day. He arrived on time and was very friendly. He... read full review
August 2023
Over the period of past 10 years, we have got work done with ***** multiple times though AHS and the every time quality of work is good and up to satisfaction. Getting my water heater replaced though them as I type this review.I am removing one start, due to communication and presentation that has become more important over the actual quality of work and workmanship these days.
Very respectful and helpful from start to finish. Eldon was upfront initially about cost and explained the process well. I was working from home during the install and Greg was very communicative anytime he had to do something loud to ensure I wasn’t on a call. The process was so easy, they cleaned up well after and overall were just great people. So happy with the service and new water heater!!
Thoroughly happy with their service and installation. In summary, disregard some of the low reviews – poor experience could be attributed to bad attitudes from both parties, but I did not experience that. You get what you give.I was directed to KK Heating and Plumbing (“KKHP”) from my home warranty service and was honestly hesitant based on the Google reviews. I am in the construction industry and deal with contractors on a weekly basis so I was at least comfortable with "being uncomfortable."I accepted the service dispatch and was called soon after by Eldon to advise me what time he would be by the next day. He arrived on time and was very friendly. He... read full review
Over the period of past 10 years, we have got work done with ***** multiple times though AHS and the every time quality of work is good and up to satisfaction. Getting my water heater replaced though them as I type this review.I am removing one start, due to communication and presentation that has become more important over the actual quality of work and workmanship these days.