About KK HEATING @ PLUMBING
Kk Heating & Plumbing is known for its respectful and helpful service, providing a smooth experience from start to finish. Customers have praised the upfront communication about costs and processes, especially appreciating the professionalism of the technicians. Eldon and Greg have been highlighted for their friendliness and thoroughness, ensuring clients are informed and comfortable throughout installations. They are noted for their attention to detail, cleaning up after the job, and effectively communicating any necessary loud work during the installation process. Many clients express satisfaction with their water heater installations, feeling confident in the team's expertise. While some reviews mention concerns about communication and presentation, the overall quality of work remains consistently good, with many returning for services over the years. Kk Heating & Plumbing is recommended for their knowledgeable staff and commitment to customer service, making them a reliable choice for heating and plumbing needs.
K & K came out to replace my water heater back in October and they were awesome! The service was honest, quick and well done. Recently it appeared that my water heater was leaking and they were super helpful with triage and even drove out to help me identify the issue, which ended up not being the water heater. Highly recommend!
Very respectful and helpful from start to finish. Eldon was upfront initially about cost and explained the process well. I was working from home during the install and Greg was very communicative anytime he had to do something loud to ensure I wasn’t on a call. The process was so easy, they cleaned up well after and overall were just great people. So happy with the service and new water heater!!
Thoroughly happy with their service and installation. In summary, disregard some of the low reviews – poor experience could be attributed to bad attitudes from both parties, but I did not experience that. You get what you give.I was directed to KK Heating and Plumbing (“KKHP”) from my home warranty service and was honestly hesitant based on the Google reviews. I am in the construction industry and deal with contractors on a weekly basis so I was at least comfortable with "being uncomfortable."I accepted the service dispatch and was called soon after by Eldon to advise me what time he would be by the next day. He arrived on time and was very friendly. He quickly...read full review