Pet Boarding Training near Rochester

“The fish were in great shape, at least betta wise! A lovely gal (I wish I got her name) helped me to entirety.

I had a basic education of proper betta care, and a HUGE fear of my daughter’s birthday fish becoming birthday trauma that same week. She heard those fears, responding in pure reassurance and education much to my appreciation. She helped me pick the tank, helped confirm soaking and rinsing the colored pebbles wouldn’t be an automatic death sentence, and helped me understand despite a tighter budget, if what I had in mind was doable or not like I had hoped.

I love a caring pet store worker, one who shows passion and education and is willing to share that aspect of themselves with others. She helped me choose whether a filter or heater was more imminent for the 24 hour wait (that I questioned if was even okay for the fish out of my pure fears) as well as helping educate me on the tank setup of the water levels! I told her of hard calcium to our well water, and she responded wonderfully to confirm it wouldn’t kill him with the proper cycle and water adjustments added (conditioner I believe) and even taught me the exact drop amount mid-aisle running the math in her head.

I’ve never felt so educated and yet understood in my hopes and goals, while also being told if it’s within reach or not. I expressed a budget, more budget within the few days, and she helped us make it happen! Here I am just about a week later to say he is happy, and absolutely thriving in his heated, and filtered 5.5 gallon tank! We plan to upgrade his size in future, and I think we’ll only ever be headed back there from now on. Maybe I’ll see the gal who helped us on 1/19/26 again, and I can happily report our bettas progress in hopes of learning more. Or perhaps I’ll learn my own to impress her? Either way. If I could compliment her anymore highly? I would. Get that girl the next raise or next position up, clearly she knows what she’s doing and has pure passion (hint hint petco I left the date of shopping on purpose-AFTERNOON TO BE EXACT!! lol)

Honorable mentions as well is the checkout woman from that evening. Her and my daughter had a wonderfully in depth conversation on the movie releases (and varieties) of how to train your dragon, including very happily sharing her favorites of their releases and my daughter comparing them to hers on the ride home. She truly clicked with her, proudly showing her fish and asking her to keep him safe while we shopped. She commented in the car “she kept my fishy right next to her, she really kept him safe when he’s right where she can see” and it made her feel happily comforted. She’s still grasping how delicate they are, and her major fear is him spilling out of his water, starting as soon as she selected him. Her actions alone was enough for my 5 year old to be beyond content knowing he’s safe.

She’s non-stop spoken on this store, and I agree easily saying it’s got the best options of any coming from Iowa area. Unless you want Minneapolis area shopping? They’re your place!“

“My dogs are my children. So, that requires anyone interacting with them or taking care of them to show that type of love and respect. You have found that if you come to The Dog's Den. Danielle and Cody are literally some of the nicest and hard working people you could ever know. They are very knowledgeable and smart when it comes to handling anything dog related. My dogs stayed over night and did a daycare stay and they acted like they did not want to go home. The Dog's Den is the place to be for any of your dog daycare, boarding, training, and grooming needs!“

“Brian is very compassionate about training dogs! He loves what he does & forms bonding relationships with the dogs he trains! Thank you Brian! Jackie & Scoots!“