Massage Envy

Aug 2023

Was a paying member for many years, however the good therapists book up quickly and I ended up having to go to other locations often just to get an appointment bc MG is so busy, even though it was my home location. The facials are always great. Ended up canceling my membership to go to a chiro office with massage in house. Much easier to get appointments and consistent therapist was better for me.

Jul 2023

I have had good experiences with the therapists but is really tough to get in for a massage…like months out. I am on their cancellation list, and has only worked out once where I could get in when they had a cancellation. I ended up cancelling my membership because I could only book one appointment every 2-3 months, but getting charged every month. I ended up just booking facials because that’s the only appointment they had available in the 2 months I had to use my sessions before they expired. That appointment was booked for 6 weeks and cancelled the day before, with the next appointment (for a facial) 3 weeks away. I was trying to reschedule with the front desk...read full review

Jun 2023

The masseuse had a hard time understanding my needs and what I was saying as to why I am here she was not friendly but more on the stern side which made me want to leave from the beginning. At the end of the session 90 min yet, of course was told to drink water and then said they were not allowed to give a glass of water due to Covid? NOT MY EXPERIENCE ANYWHERE ELSE in all of Minnesota! ( and I work in healthcare! )I was quite thirsty and light headed and felt thisnot a safe-way for me to drink ve home scrounging around to buy bottled water as well as other clients to have to leave in the same way. while most massage places encourageI hydration they at least could have...read full review