This place is a joke. I've officially kept my business elsewhere since the last of several terrible experiences, and wouldn't you know - both my car and I have never been happier. Inexcusable treatment of customers (based on in-person observation) and employees who without fail will try to up-charge your initial issue with services no normal person would ever consider. Oh yeah, and while they're pushing their extra nonsense on you they only complete 40% of the job you paid for. Terrible, terrible, terrible. I'd check out Google reviews as well, as it looks like that's the go-to for customers (well, now former customers) of this clown shop.
September 2012
New car wash at the Holiday station is worse than poor. I purchased the $15.00 wash for my suburban. I loved the previous wash system Holiday had at this location because they used a hose on your vehicle for the trouble areas -- mine was dust from the gravel roads. The first pass through the car wash left soap foam and "dust film" residue on windows with the back bumper covered with a thick layer of mud. I had to go back to the cashier, who came out to inspect the vehicle. She did give me another number to go through the wash again. This was for the basic wash to rinse off the soak and dirt film. Second run through did help remove most of the film but the mud... read full review
This place is a joke. I've officially kept my business elsewhere since the last of several terrible experiences, and wouldn't you know - both my car and I have never been happier. Inexcusable treatment of customers (based on in-person observation) and employees who without fail will try to up-charge your initial issue with services no normal person would ever consider. Oh yeah, and while they're pushing their extra nonsense on you they only complete 40% of the job you paid for. Terrible, terrible, terrible. I'd check out Google reviews as well, as it looks like that's the go-to for customers (well, now former customers) of this clown shop.
New car wash at the Holiday station is worse than poor. I purchased the $15.00 wash for my suburban. I loved the previous wash system Holiday had at this location because they used a hose on your vehicle for the trouble areas -- mine was dust from the gravel roads. The first pass through the car wash left soap foam and "dust film" residue on windows with the back bumper covered with a thick layer of mud. I had to go back to the cashier, who came out to inspect the vehicle. She did give me another number to go through the wash again. This was for the basic wash to rinse off the soak and dirt film. Second run through did help remove most of the film but the mud... read full review