U.S. Bancorp Investments - Financial Advisors: Owatonna

Don't even bother stepping foot inside this bank! Like 1 of the other reviewers said would give them ZERO Stars if I could! The most unprofessional & horrible customer service!! (- there was no service involved). I went in with my mom to open up a Joint Savings Account with a Large sum of $$ ( cashiers check in hand) and Britney at the teller counter tells us there is no one available to help with this?? Then asks the only other lady working if so and so will be back from lunch? Then says Oh no you will need to make an appt for tomorrow. I ask ok- who should I ask for when we come in- She says "Oh either myself or Michael". OK so we are standing right... read full review

who ever the lady in the Drive thru was the rudest by far. Im new to twn and after almost 10 mins waiting! i pulled to a different lane to ONLY drop off and the snitty attitude was enough i hope i Never have to stop again. and to think i was gonna open a account being local and im new in town guess you LOST my business. Worst banking experience ever! Remember Customer Service is still important!

The reason i am giving it a 2 is cause their handicap spot where an elderly or handicap person is supposed to feel safe. The handicap spot has crater holes RIGHT in front of the owatonna US bank(the one nxt to family dollar. The big establishment that "cares" about owatonna customers and they have that what u see 1st thing when u arrive at that bank!! FIX IT