I've had several wonderful experiences here! Greg and the team have repaired and soldered my wedding bands as well as set a new center stone into an heirloom setting. Always fantastic service, I would (and do) recommend them to everyone!
March 2024
Great customer service. I had a watch break on a Friday. I called late in the afternoon and left a voicemail - Greg called me back after hours and encouraged me to stop in the next day. When I stopped in his staff listened to my issue and was able to get the watch scheduled for repair.It is hard to find great customer service these days. This company values relationships and offered best in class service. Highly recommend. Thank you!
September 2023
Took the time to help me with getting my cheap watch working, all set correctly, and explain how it worked for no charge. Great service, I'd gladly deal with them in the future!
I've had several wonderful experiences here! Greg and the team have repaired and soldered my wedding bands as well as set a new center stone into an heirloom setting. Always fantastic service, I would (and do) recommend them to everyone!
Great customer service. I had a watch break on a Friday. I called late in the afternoon and left a voicemail - Greg called me back after hours and encouraged me to stop in the next day. When I stopped in his staff listened to my issue and was able to get the watch scheduled for repair.It is hard to find great customer service these days. This company values relationships and offered best in class service. Highly recommend. Thank you!
Took the time to help me with getting my cheap watch working, all set correctly, and explain how it worked for no charge. Great service, I'd gladly deal with them in the future!