About John's Sewer & Drain Cleaning, Inc.
John's Sewer & Drain Cleaning, Inc. is a business recognized for its outstanding service and professionalism. Their team, including Mike and Francisco, consistently arrives on time, asks insightful questions, and thoroughly diagnoses issues. They take the time to explain the situation and their proposed solution, ensuring customers understand the process. Despite the detailed nature of their work, they aim to complete jobs faster than expected and at a lower cost. Their crew has received praise for being courteous and effectively collaborating with city crews when needed. They clean up after themselves, often leaving the job site cleaner than when they arrived. Customers find the pricing of their services fair and reasonable. One customer noted their quick response to a mainline backup, with the technician arriving swiftly and addressing the problem successfully. Others appreciated how technicians fixed drains, such as snaking a tub drain, and left the area cleaner than it had been. They also commend the team's ability to discover issues, such as a broken gate valve that had been overlooked by other companies. In one case, Jordan from the company unclogged a bathroom drain in less than an hour, ensuring it was cleaned all the way to the street sewer, saving the customer time and money compared to previous service providers. In addition to drain cleaning, they handle sewer repairs as well. Customers have noted that calling them resulted in prompt service, often within hours, and at more affordable prices than other companies. One customer mentioned they could have saved money and avoided further complications if they had known about John's Sewer & Drain earlier, as they had previously paid a different company significantly more for a simpler task. In summary, John's Sewer & Drain Cleaning, Inc. provides excellent service, professionalism, and fair pricing. They are dedicated to thoroughness, timeliness, and cleanliness in their work.
We were doing laundry and noticed the basement floor drain was backing up. I booked an appointment online with another company, but they did not show up at the listed time and could not give me an ETA as to when someone would be out. I cancelled the appointment and found John's through Yelp. They answered the phone on the 2nd ring and Chachi came out within a couple of hours. He was so easy to work with and very knowledgeable! He went the extra mile to get our main sewer line cleaned out from tree roots and recommended we have it done annually to prevent this from happening going forward. I plan on doing this and will ask for them to send Chachi out. Highly recommend...read full review
Shout out to Mike and Francisco for great service snaking tub drain. Not a particularly challenging job but they were personable, professional, respectful of site, communicative and shared their knowledge and expertise answering all my questions. I got same day service, bonus! I would use John’s Sewer again.
We had Alto Sewer Service out to unglog our bathroom. The tech worked on it for 5 hours and charged us $1000.00 with no success of cleaning the clog.
Jordan from your company came out and had it unclogged in less than an hour. He even made sure it was cleaned all the way to the street sewer. We would not hesitate to recommend your company to anyone going forward. We are very grateful for Jordan.