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Excellent service and immaculate clean-up! Jeff promised to remove trees before gardens started growing and he kept his word. Thank you!
Needed a crane last minute because previous one canceled he was able to help. Good operator and nice guy running the crane.
We hired Emcon to help us with a great room addition with basement office and wrap around porch. Also included new metal roof, new Trulog siding, and new flooring throughout the whole house. We do love the finished product! 5 stars there! But because of the lack of project management - we can't give 5 for the entire process. We ended up having 2 project managers over the course of the project. We think if the Emcon project manager would have been on-site more often, alot of the project errors would not have happened. Also - I can't believe I am touting more government regulations, but up here in Hubbard County, only electrical and septic are inspected. I think inspections need to be enforced for framing, roofing and siding too. Because of the lack of inspections, Emcon should have filled the role of inspector. They were too trusting that some of these subs would do a good job. The framer did fine on the room addition, but when he started the porch, he built the floor and roof before he put in the porch footings!! Who does that?! The framer wasted all kinds of floor boards on the porch floor. When he did finally put in the footings, he had to remove floor boards. We feel like Emcon should have been more in charge here. Emcon hired this same framer to cut the hole in our basement wall to make a doorway into our new basement office. That was a nightmare! Concrete dust was floating all over the house - even upstairs. The carbon monoxide and the fire alarms were constantly going off. Took the framer 2 days to get the hole cut. We had dust everywhere even though they had tarped off the work site. The Emcon manager really needed to be here the whole time! He showed up at the end, and said to the framer " see, I told you you could do it"!! A few other things: We had water stains in the ceiling of our main house because the roof wasn't sealed off well enough during construction. Emcon did fix this eventually, but it was yet a third project manager that took care of it. Lastly, Emcon created the drawings for our remodel. We were frustrated with a couple things: We wanted built in cabinets around our fireplace. And Emcon had the windows go all the way across the other wall, so the one built-in cabinet had to be cut short or it would run into the window. Also, Emcon had a truss where we thought the fireplace trunk should have gone. The trunk has a bend in it which we were worried about. (cleaning and all) We didn't catch these things when we reviewed the drawings. But we shouldn't have had to! Emcon should have paid more attention to the details we wanted.On another note, the Emcon project manager needed to be more involved with our budget, too. We were 28% over budget. Now we did increase our budget so we could get the office finished, but we were still $60,000 over that!I don't know if we caught Emcon at a time of growth and that's why the project manager wasn't on site more often? We heard through the grapevine that Emcon had over 150 jobs. But as customer's, we needed to feel more "love". I don't care if you are spending $500 or $200,000, every job Emcon takes on should be important. And that means, the project manager needs to be on-site regularly (not 1or 2 times a week), inspecting, directing, managing, monitoring budget, etc.Again, we are happy with the product! 5 stars there! But management-wise, we feel like there could be some improvements. (Also, please don't hire that framer ever again!!!)
I had Jess do my makeup and hair. And my girlfriend for my wedding. I am 60 year old and she made me feel so beautiful and my friends and family said I did. My Mom said didn't think I was going to cry.. you look beautiful.I could not be more Happy !!!!! Jess you are the best !
Andy has been such a reliable, professional, and kind man and we have depended on him for almost 20 years. He blows out our lines every fall, has been responsive to any questions we have had and been helpful with any last minute emergency calls we have had.. We trust him immensely.
