I had the pleasure of working with Luke and Abby at KBM, and I absolutely loved the experience. They helped me with my countertops and flooring, and their patience and expertise made all the difference. I was pretty indecisive, especially with my honey oak cabinets, but they were so informative and gave honest opinions when I asked, “What would you do in your own home?” They were never pushy or tried to upsell me, which I truly appreciated.
What stood out the most was their professionalism and excellent communication. At the same time, they made me feel like part of the team throughout the entire process. I also loved that I could take home samples... read full review
July 2024
Had a medical emergency here and the team at KBM was so helpful. Abby was so kind and helped me get the attention I needed! Would highly recommend this place for their customer service alone!
April 2024
We just finished our second project with KBM and it absolutely went as smoothly as the first! Even though this was a much smaller project, Jake worked tirelessly to ensure he suggested the right products and finishes. Jake's knowledge of KBM's vendors is second to none. We received timely communication and updates about when our items were ordered and expected to arrive. Ruth even stepped in a Saturday to help us with a bit of design work! The entire team at KBM goes above and beyond -- we're so lucky to have such a wonderful business in our community. We hope to work with them again -- Thank you, Jake!!
I had the pleasure of working with Luke and Abby at KBM, and I absolutely loved the experience. They helped me with my countertops and flooring, and their patience and expertise made all the difference. I was pretty indecisive, especially with my honey oak cabinets, but they were so informative and gave honest opinions when I asked, “What would you do in your own home?” They were never pushy or tried to upsell me, which I truly appreciated.
What stood out the most was their professionalism and excellent communication. At the same time, they made me feel like part of the team throughout the entire process. I also loved that I could take home samples... read full review
Had a medical emergency here and the team at KBM was so helpful. Abby was so kind and helped me get the attention I needed! Would highly recommend this place for their customer service alone!
We just finished our second project with KBM and it absolutely went as smoothly as the first! Even though this was a much smaller project, Jake worked tirelessly to ensure he suggested the right products and finishes. Jake's knowledge of KBM's vendors is second to none. We received timely communication and updates about when our items were ordered and expected to arrive. Ruth even stepped in a Saturday to help us with a bit of design work! The entire team at KBM goes above and beyond -- we're so lucky to have such a wonderful business in our community. We hope to work with them again -- Thank you, Jake!!