Good company, highly recommend.Have worked with them on multiple projects.
March 2020
MT Carpenter put in a french drain for our sump pump 5 years ago. it never worked properly and they didn't stand by their work. We were told that this is typical and to wait until the drain thawed. That was never the issue. We spent money on plumbers, bypassed the drain so the sump wouldn't recycle water constantly, and finally had to replace our 6 year old sump last week because of the strain constant running created. They weren't even willing to try to snake the line and said that we should call someone else. We are out thousands of dollars and are looking for a competitor to redo their shoddy work.
March 2019
After years of service our HOA has chosen to no longer use MT Carpenter. After a shaky start to our summer for our irrigation system that ultimately was taken care of and satisfactory, we requested service after having a GFI pop that drained our backup battery that holds the clock for our sprinklers. After a member of MT Carpenter's team stopped by, our sprinklers were going off hourly. Mistakes happen, right? I contacted their office that same evening and left a voicemail, no response. Friday I tried again, left a voicemail, no response. Monday morning, voicemail, no response, Monday afternoon, I tried again. By Wednesday, I still had not heard from anybody and... read full review
Good company, highly recommend.Have worked with them on multiple projects.
MT Carpenter put in a french drain for our sump pump 5 years ago. it never worked properly and they didn't stand by their work. We were told that this is typical and to wait until the drain thawed. That was never the issue. We spent money on plumbers, bypassed the drain so the sump wouldn't recycle water constantly, and finally had to replace our 6 year old sump last week because of the strain constant running created. They weren't even willing to try to snake the line and said that we should call someone else. We are out thousands of dollars and are looking for a competitor to redo their shoddy work.
After years of service our HOA has chosen to no longer use MT Carpenter. After a shaky start to our summer for our irrigation system that ultimately was taken care of and satisfactory, we requested service after having a GFI pop that drained our backup battery that holds the clock for our sprinklers. After a member of MT Carpenter's team stopped by, our sprinklers were going off hourly. Mistakes happen, right? I contacted their office that same evening and left a voicemail, no response. Friday I tried again, left a voicemail, no response. Monday morning, voicemail, no response, Monday afternoon, I tried again. By Wednesday, I still had not heard from anybody and... read full review