Forest Lake Veterinary Hospital: Rapp Sarah DVM

Aug 2024

We have used this clinic for at least 16 years. They have always been great with our dogs. on 6/27/24 We brought our Collie up for her annual vaccinations and check up. She was in Heat at the time. We did not have our normal vet at this appointment. The Vet that we had MISDIOGNOISED OUR PUREBRED WITH PYOMETRA. Put urgency and fear in us that we had to have surgery done immediately. They had no openings and she recommended we find another clinic that could perform this. We had the surgery at another clinic as recommended. Our new vet clinic did an examination of the uterus and she did NOT HAVE Pyometra. After speaking to the Vet that diagnosed her she took no responsibly of her diagnosis, and that she still stood on her recommendation of surgery. Took away our choice of breeding her in the future.

Apr 2023

The staff was friendly and they all loved my dog. However, the reason I don't recommend this place is the lack of communication. I was quoted $255 for a neuter and pain meds to go home. Sometime in between me calling to schedule the neuter and picking up my dog they changed the prices and nobody thought to tell me. So when I arrived and they told me my total was $415 I was shocked. When I asked about it they told me their prices rose and since there wasn't an estimate in my chart there was nothing they could do. Thank god I budgeted for extra or I wouldn't have been able to afford it. Also the invoice/discharge instructions they gave me was the bare minimum. There was no time written or verbally spoken to me to give my dog his pain meds, there was no details on what meds they gave in clinic or how much they gave, etc. I am very disappointed with the experience I had here.

Nov 2021

They were really nice. I had tons of questions and the doctor did a good job responding all of them. Also with covid and all of the stuff they are doing a great job to keep everyone safe. Thank you!