About Mitchell Nails & Spa
Mitchell Nails & Spa is a nail salon known for its skilled staff and extensive color options. Customers appreciate the quality of services, particularly the long-lasting dip nails and creative nail art. The owner and her husband are praised for their contributions to the community, including selling homemade Vietnamese food for charity. However, some reviews highlight issues with professionalism and customer service. One customer described a negative experience where a misunderstanding about nail color led to feelings of discomfort and unwelcomeness. Despite this, many loyal clients express their satisfaction with the friendly atmosphere and consistently excellent manicures and pedicures. Overall, Mitchell Nails & Spa is regarded as a beloved spot for nail care, though experiences may vary.
My mani pedi was well done and my stylist was very thorough in prepping my nails! I don’t live in town and found this place on google randomly. I would definitely go back when I visit again.
I've been to many nail salons in my life. I have finally found my home! Julie and her staff are great. My dip nails last way longer than any other place I've gone to. They have any color you could want and all the nail techs are skilled at any design you could think of. Julie and her husband are great humans who help others in the community by selling home made Vietnamese food and then donating it to the needy. Love Mitchell nails, Eden Prairie's best kept secret!Services: Nail art
Very unprofessional! I went with my mom to go get her nails done.She only speak Spanish so I went with her to translate. She wanted a dark green. The lighting at their store was very dark. We showed the lady a picture. After she was done with her nails we stepped outside in daylight and she accidentally put a dark blue. No big deal. We went back in to nicely tell them they accidentally put the wrong color and if it was possible they could change it. They got mad at us and told us to come back tomorrow. I had to make my mom another appointment in the morning and she said she would pay to change the color. We were the first one there and we noticed they all were giving us dirty looks. They were all saying to my mom not knowing English that it was her fault and not theirs. That she should have known the color gets darker. They started helping walk in clients. And ignored us even when I made the appointment for my mom. And when I was trying to tell them this was all a big misunderstanding. They were speaking their language and made me and my mom feel uncomfortable. We felt very unwelcome. It broke my heart because they made my mom cry.