So I’ll likely be updating this over time. I had been planning on this procedure for over a decade, waiting for the time and money to be available. Consulted in August 2023, procedure in October 2023.Intake coordinator was kind, responsive and knowledgeable. Having done prior research I allowed her to explain everything as a check on my knowledge and to see if her information matched. She was spot on with info I had gotten from other clinics and my research. She remained in touch and was there on the procedure day. She even checked in on me during the day.I’m an anxious patient. Everyone was kind and thoughtful. Dr Shapiro performed a very large 3000+ procedure with... read full review
May 2023
I can’t speak for the surgeons, their qualifications, or treatment results because I can’t get an appointment. After weeks of waiting, dealing with the front desk (or email coordinator), and ongoing rescheduling, with rude emails back to me without a name as to who I’m communicating with, this place appears not to value the client. Passive aggressive emails responses are simply inappropriate. I’ll spend my money somewhere else. This is how companies loose would-be clients. I hope this message finds the individuals who operate this place. Your staff is lacking in quality and competent on-boarding client care. It’s disheartening and frustrating for individuals... read full review
October 2022
I had my hair transplant on 1/8/22 and I'm so glad I did. I spent a long time looking for the right place to perform the procedure. Having 8 months to observe the results has reassured me that I made the right choice.My procedure was for 4,000 grafts that went mostly to the front of my head and some to the middle. I'm happy with how I look now, but I'm hoping to go back to fill in the middle and the back of my head.Wally is the clinic director. He was awesome about communicating with me leading up to the surgery. He answered all of my questions and kept me informed the entire time. He's also easy to shoot the breeze with. I thoroughly enjoyed our conversations.Dr... read full review
So I’ll likely be updating this over time. I had been planning on this procedure for over a decade, waiting for the time and money to be available. Consulted in August 2023, procedure in October 2023.Intake coordinator was kind, responsive and knowledgeable. Having done prior research I allowed her to explain everything as a check on my knowledge and to see if her information matched. She was spot on with info I had gotten from other clinics and my research. She remained in touch and was there on the procedure day. She even checked in on me during the day.I’m an anxious patient. Everyone was kind and thoughtful. Dr Shapiro performed a very large 3000+ procedure with... read full review
I can’t speak for the surgeons, their qualifications, or treatment results because I can’t get an appointment. After weeks of waiting, dealing with the front desk (or email coordinator), and ongoing rescheduling, with rude emails back to me without a name as to who I’m communicating with, this place appears not to value the client. Passive aggressive emails responses are simply inappropriate. I’ll spend my money somewhere else. This is how companies loose would-be clients. I hope this message finds the individuals who operate this place. Your staff is lacking in quality and competent on-boarding client care. It’s disheartening and frustrating for individuals... read full review
I had my hair transplant on 1/8/22 and I'm so glad I did. I spent a long time looking for the right place to perform the procedure. Having 8 months to observe the results has reassured me that I made the right choice.My procedure was for 4,000 grafts that went mostly to the front of my head and some to the middle. I'm happy with how I look now, but I'm hoping to go back to fill in the middle and the back of my head.Wally is the clinic director. He was awesome about communicating with me leading up to the surgery. He answered all of my questions and kept me informed the entire time. He's also easy to shoot the breeze with. I thoroughly enjoyed our conversations.Dr... read full review