Reviews for JCPenney

Jul 2024

JCPenney is a large retailer offering a wide range of products, including apparel, home furnishings, and beauty items. They provide free shipping and curbside pickup options. The store features national brands like Adidas and Levi's, as well as private labels. However, some customers have reported inconsistent service, with one reviewer experiencing a lack of attention from a sales associate. Others have noted fewer sizes and choices, longer lines, and difficulty finding employees to assist with questions. On the other hand, some customers have received excellent service, praising employees like Linda Lou for their professionalism, warmth, and willingness to help with concerns and questions. Overall, JCPenney's service and product offerings can vary significantly depending on the location and staff.