Had a Navien unit put in and the technician failed to hook it up properly to propane. The door burst off and the warranty was voided as it was improperly installed. Could not reach anyone and had to purchase a brand new unit from someone else
March 2020
Could I give a lower review than one star. They took my down payment in fall for a geo-thermal heating and cooing system, but installed my system in the spring, rarely returned my calls, promised much but delivered little. What a bunch of shysters. At least they finished my system.
September 2019
They have never answered my calls, it goes to recording always. They rarely call back and if they do, they never have showed up when they say they would (or worse, not at all). This is a hard company to trust when BY THEIR ACTIONS they have treated me as a customer poorly. Go to Summit, I have never had a bad experience yet with them.
Had a Navien unit put in and the technician failed to hook it up properly to propane. The door burst off and the warranty was voided as it was improperly installed. Could not reach anyone and had to purchase a brand new unit from someone else
Could I give a lower review than one star. They took my down payment in fall for a geo-thermal heating and cooing system, but installed my system in the spring, rarely returned my calls, promised much but delivered little. What a bunch of shysters. At least they finished my system.
They have never answered my calls, it goes to recording always. They rarely call back and if they do, they never have showed up when they say they would (or worse, not at all). This is a hard company to trust when BY THEIR ACTIONS they have treated me as a customer poorly. Go to Summit, I have never had a bad experience yet with them.