Modern Heating

Feb 2023

I had a gas water installed by Green's. I am still having on-going issues with this heater 9 months later. The water temperature cannot be controlled, it is soooo hot even on vacation setting. I have been told many reasons why, including faulty gas valve, and all round issues with this brand of water heater. They fail to call me back when they say they will. Not happy at all. They overcharged me also, I could have bought the same heater for 300$ less . I like Green's modern heating for the most part, but I'm thinking about trying a different plumbing company.

Oct 2020

Team that comes to your home is great, office staff made it so I never will use company again. My insurance mailed out a check for invoice due to damage in our home they worked on. As a customer you figure your good once your insurance says they paid the company. I got an invoice about a month later saying I had not paid my bill. I called to get clarification and they said they never got anything from insurance in the mail. I called insurance said they had mailed it but it had never been cashed so they cancelled the check and sent the money to me directly to pay the company so we didn't have an issue with mail again. They told me that the amount was not the same though and they were not paying the late fees Green's had added to the account. So I called to pay Green's once I got money from insurance and told them I was only paying the original amount as insurance said they tried to pay them before. I was informed by Green's plumbing that it didn't matter and it's only $5 more so not a big deal I had to pay it. When I said no I shouldn't have to pay a late fee when the mail lost the check, she told me she's been meaning to talk to the post office and figure out why they are not getting everything lately. So your having issues with your mail but yet I have to pay a late fee out of my pocket because of your issue. I get it's only $5 but I shouldn't have to pay it, I wanted to tell her if it's only $5 then you pay it since it's no big deal in your mind. Talk about rude service. I will be getting a new quote through a different company for a bathroom project, won't work with this company if it means having to deal with their rude office staff.

Apr 2015

I have used Modern Heating and Plumbing for my plumbing and heating needs since 1990. I had a central air conditioner installed in 1991. In 2006, I had a new heating system installed. The system was a combination propane furnace with an electric plenum heater. Every bit of the work was done in a timely professional manor. The system has saved us lots of money both in fuel and electrical costs. All the appliances have proven to be very reliable. None have required a service call. Quality products and quality installation and service. I recommend Modern Heating and Plumbing.